1. Who is responsible for your data?
Zaxvix AB, Gothenburg, Sweden, is the data controller for the personal data described in this policy. You can contact us at hello@zaxvix.com. Company registration details should be added here before launch.
2. Scope
This policy applies to the Zaxvix website, contact enquiries and related business communications. Separate product, customer or employee notices may apply where Zaxvix processes data for another purpose or on behalf of a customer.
3. Personal data we collect
- Contact and identity data, such as name, email address, company and preferred language.
- Information you include in messages, enquiries, requests for quotations or support conversations.
- Technical and usage data that may be generated by hosting, security logs and essential website functions, such as IP address, browser type, device information, timestamps and requested pages.
- Consent and preference records if optional cookies or analytics are introduced.
4. Where the data comes from
We primarily receive personal data directly from you. Limited technical data may be generated automatically when you use the website. We may also receive business contact information from your employer, a referral or a publicly available professional source where relevant and lawful.
5. Why we use personal data and our legal bases
- To answer enquiries, prepare proposals and take steps requested before entering a contract — performance of a contract or pre-contractual steps.
- To provide agreed services, manage customer relationships, invoicing and support — performance of a contract and legal obligations.
- To operate, secure and improve the website and prevent misuse — our legitimate interests in maintaining a reliable and secure service.
- To comply with accounting, tax, legal and regulatory requirements — legal obligation.
- To send optional marketing or use non-essential cookies — consent, where consent is required. You may withdraw consent at any time.
7. International transfers
We aim to use providers and processing locations within the EU/EEA. Where personal data is transferred outside the EU/EEA, we use an applicable transfer mechanism, such as an adequacy decision or the European Commission’s Standard Contractual Clauses, together with supplementary safeguards where required.
8. How long we keep data
- General contact enquiries: normally up to 24 months after the last meaningful contact, unless a longer period is needed for a potential or ongoing business relationship.
- Customer and transaction records: for the period required by Swedish accounting, tax and limitation rules.
- Security logs: only as long as reasonably necessary for security, troubleshooting and abuse prevention.
- Consent records: for as long as needed to demonstrate and manage the consent.
9. Your GDPR rights
Depending on the circumstances, you may request access, rectification, erasure, restriction, portability or object to processing. You also have the right to withdraw consent without affecting earlier lawful processing. Some rights are subject to legal exceptions.
- Send requests to hello@zaxvix.com. We may need to verify your identity.
- You may lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY).
11. Security
We use proportionate organisational and technical measures designed to protect personal data against accidental or unlawful loss, alteration, disclosure or access. No online service can guarantee absolute security.
12. Children
The website and services are intended for businesses and adults. We do not knowingly collect personal data from children through this website.
13. Changes to this policy
We may update this policy when our services, providers or legal obligations change. The latest version will be published here with a revised update date. Material changes may be communicated through an additional notice where appropriate.
14. Contact
Questions or requests about privacy can be sent to hello@zaxvix.com. Postal and company-registration details should be inserted before production launch.